PRIVACY POLICY

Last updated: January 2026

INSTRU---MENTS ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website instru---ments.com or make a purchase from us.

1. INFORMATION WE COLLECT

**Information You Provide**: - **Account Information**: Name, email address, phone number, and password when you create an account - **Order Information**: Shipping address, billing address, and payment details when you make a purchase - **Communications**: Any information you provide when contacting us via email or social media

**Information Collected Automatically**: - **Device Information**: Browser type, operating system, device type, and unique device identifiers - **Usage Data**: Pages visited, time spent on pages, links clicked, and browsing patterns - **Location Data**: General location based on IP address

**Cookies and Tracking Technologies**: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to: - Process and fulfill your orders - Send order confirmations and shipping updates - Communicate with you about products, services, and promotions - Improve our website and customer experience - Prevent fraud and enhance security - Comply with legal obligations

3. INFORMATION SHARING

We do not sell your personal information. We may share your information with:

- **Service Providers**: Third parties that help us operate our business, such as payment processors (PayMongo), shipping carriers, and email service providers - **Legal Requirements**: When required by law or to protect our rights - **Business Transfers**: In connection with a merger, acquisition, or sale of assets

4. PAYMENT SECURITY

All payment transactions are processed securely through PayMongo. We do not store your complete credit card information on our servers. Payment data is encrypted and handled in accordance with Payment Card Industry Data Security Standards (PCI-DSS).

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is retained for accounting and legal purposes.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including: - Encryption of data in transit (SSL/TLS) - Secure server infrastructure - Access controls and authentication - Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Under applicable data protection laws, you have the right to: - **Access**: Request a copy of the personal data we hold about you - **Correction**: Request correction of inaccurate or incomplete data - **Deletion**: Request deletion of your personal data - **Objection**: Object to processing of your data for certain purposes - **Withdrawal**: Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us using the information below.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. CHILDREN'S PRIVACY

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. CONTACT US

For questions about this Privacy Policy or to exercise your rights, please contact us at:

**Email**: jhorell@instru---ments.com

**Instagram**: @instru_______ments